Privacy Policy

Effective Date: May 1, 2026

This Privacy Policy describes how Varo ("we", "our", or "us") collects, uses, and protects your information when you use our mobile application.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Phone number (used for authentication via Firebase)
• User profile information (such as name, if provided)

b. Usage Data

• App interactions and usage patterns
• Device information (such as device type, OS version)

c. Financial / Operational Data

• Ride-related data such as driver details, trip entries, and payment tracking information entered by users

2. How We Use Your Information

We use the collected information to:

• Authenticate users securely
• Provide and maintain app functionality
• Track and manage ride and payment data
• Improve app performance and user experience
• Monitor and prevent misuse or unauthorized access

3. Data Storage and Security

• We use Firebase services to store and manage data.
• Data is transmitted securely using encryption (HTTPS).
• We take reasonable measures to protect your data, but no system is completely secure.

4. Data Sharing

We do not sell your personal data.

We may share data:

• With service providers (such as Firebase) strictly for app functionality
• If required by law or legal processes

5. User Control and Data Deletion

Users can request deletion of their data by contacting us at:

Email: varo-support@gmail.com

Upon request, we will delete user data within a reasonable timeframe, unless retention is required by law.

6. Third-Party Services

Our app may use third-party services that collect information:

• Google Firebase (Authentication, Database, Analytics)

These services have their own privacy policies.

7. Children's Privacy

This app is not intended for users under the age of 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Email: varo-support@gmail.com